REFUND POLICY

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Satisfaction Guarantee

At (website name), we are dedicated to providing our customers with high-quality products. If, at any point, you are dissatisfied with your experience, you are entitled to request a refund. Our refund policy delineates the conditions under which (website name) will process a refund and outlines our responsibilities in handling such claims. By utilizing any of our services, you signify your acceptance and agreement with the terms and conditions specified in our refund policy.

Refund Eligibility

Every project undertaken by (website name) is approached with professionalism to ensure clients receive the desired outcome as per the proposal's terms and conditions. The following schedule, detailing the services and corresponding refund policies, outlines the procedures in case a client is dissatisfied and has gone through the dispute resolution process:

  • A full refund will be provided if a project has not yet commenced or if the original design style has not been accepted.
  • After the approval of the first design style, if we fail to deliver in accordance with our delivery policy, a partial refund will be offered based on the completed work.
  • No refunds will be granted once the project has been completed and uploaded to the server.

Refunds will be processed within 5-7 business days from the official cancellation date of the project.

Filing A Complaint

At (website name), we believe in proactively addressing any issues that may arise during a project. If a client encounters challenges, our priority is to collaboratively find a solution that benefits both parties. We encourage open communication, and if dissatisfaction arises, we invite clients to initiate a conversation by reaching out to us at (email id) before requesting a refund.

Cancellation Policy

In the event a client wishes to cancel a project, a written cancellation request with an authorized signature must be submitted. When a cancellation occurs prior to project completion, an invoice will be issued based on the completed work and the resources used to date.

Any client delay exceeding 30 days will result in project cancellation by (website name), and resumption will only occur upon receipt of a written request. In such cases, an invoice will be issued for the work completed up to that point based on the resources utilized.